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  Outreach Case Management Program

A flexible case management/support service is provided to people living in their own homes in Burlington, Acton, Milton and Georgetown.

Case managers work one-on-one with individuals and meet with them in various settings such as the client's home, coffee shops, or work place. Services - which are tailored to individual needs - include: assisting people to access community services, to expand education, to gain employment, to overcome addiction problems, to improve life skills, to problem solve, to improve social skills, and to budget to meet basic needs on a low income. Staff also provide counselling, crisis intervention and advocacy.

Intensity of service is based on need, for example, some clients may need two to three visits a week, while others may only require one visit a week. Others may only need one visit a month to enable them to maintain their healthy lifestyle.
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