It is the intention of Summit Housing & Outreach Programs to provide support and assistance in housing, case management and systemic advocacy to its clients. Clients shall at all times be treated with respect, dignity and the right to self determination.
be treated in a manner that is free from mental, physical or financial harm.
to be treated in a manner that respects your privacy, dignity and supports your independance.
to be be treated in a manner that recognizes you as an individual. We will respond sensitively to your needs and preferences. We will respect your ability, cultural, ethnic and spiritual values.
to be informed about the services provided to you, including the right to request access to your personal records.
to participate with your Summit staff and any co-coordinating organizations to decide how to best provide your services.
to raise concerns, recommend changes and appeals any decisions related to the services you receive without fear of unfair treatment or forced agreement.
to expect us to keep your information confidential. (Exceptions: Summit Housing & Outreach Programs may be obligated to release information for your safety/safety of others if legally required).
to give or refuse* consent to services
from Summit Housing & Outreach Programs
from other Coordinating Agencies
to give or refuse* consent to the sharing of your personal information
with Summit Housing & Outreach Programs
with other Coordinating Agencies
*if you have a substitute decision-maker (a person authorized under PHIPA) they will act on your behalf to consent or disclose the release of your personal health information. Refusal of Consent may limit our ability to provide Health Care to you.
For Immediate Crisis Support, contact Crisis Outreach And Support Team
(COAST) at 1-877-825-9011
(c) 2018 Summit Housing & Outreach Programs | 871 Equestrian Court, Unit #7, Oakville ON L6L 6L7